You can migrate your radio to a new datacenter at any time.
Sections in this article:
Here are a few instances when radio migration may become beneficial:
On the Internet, network issues happen all the time. Buffering mostly occurs due to a connectivity issue between your studio and the broadcasting server. Changing the server location in most cases fixes this issue.
If you change your studio's location, it is advisable to choose a broadcasting server closest to your studio. The closer you are, the less likely a network issue may arise.
New broadcasting location
We constantly add new server locations. So you might want to move to a closer broadcasting server that was not available before.
Our system moves your radio with all its settings to your newly chosen location.
Your radio IP will change, and everything from your player to your listening links will be automatically updated. So they will continue to work as before.
We also update your hostname (*cloudrad.io) to point to the new IP. The update can take up to 10 minutes.
If you use the hostname (*.cloudrad.io) provided on the dashboard of your radio, you do not have to change anything.
Yes, it will cause downtime of 5 to 10 minutes as your cloudrad.io hostname updates to the new IP. We recommend doing this operation outside of your peak hours except in case of a major problem with your stream.
In the console, select the radio you want to migrate. Choose Settings > Server.
The migration section displays the list of available datacenters that you can choose. Select the server and click Migrate.
10 minutes after you have completed the migration, verify that your encoder is correctly reconnected to your radio server.
If you have a dedicated IP, you won't see the option to migrate your radio. Please contact our support to migrate your radio.