2015-11-03 13:00 EST: There is a fiber cut in Montreal which impact all our servers located in Montreal, Canada. The manager might be offline or very slow at this time. We don't have an ETA yet, but since it's impacting a lot of servers they are working as fast as possible to resolve this issue. We will update here once we have more information.
13:57 EST: They have located the fiber cut, they have a team now working on it. No ETA at this time.
15:39 EST: No ETA yet on the fiber cut, but the provider is looking to put into production new fiber links. There were about to put those into production in the next few days to avoid a situation like today in the future; they are trying to do it now to put the datacenter back online.
16:55 EST: Network is back online!